Because we are constantly involved in the day to day sales and operation of our business, it is best to SEND US EMAIL. We check email frequently and resond you as quickly as possible but no longer than one business day.

You may also telephone 888-453-0102 (toll free).  If we do not answer, please leave a message. Again, we will respond as quickly as possible, but no longer than one business day.

The Golf Club is a full service retail Golf Shop located at 2320 S. Lamar in Austin, Texas 78704.  Please check out or shop at www.thegolfclubaustin.com.  Please call us at 888-453-0102 or in Austin at 512-916-4653. 

We get demo clubs from many of the major manufacturers to stock the Pre-Owned or used Golf Equipment Inventory to assure the best quality and minimal use of the clubs.   We also accept trade-in clubs either online or in shop. 

New Equipment:

If you are purchasing a brand new set of Golf Clubs, Drivers, Fairway Woods, Putters or any Golf Equipment, we can usually order them to any specifications.

Used Equipment:

The used Golf Equipment in inventory is mostly standard with regards to specifications.  Although some Iron sets may have lie angle adjustments or length adjustment that are indicated in the description.  Additionally, some of the iron sets can be adjusted (depending on the manufacturer).

Yes. Any Golf Product can be ordered from the Manufacturer with custom options available.  These options include:

1.  Iron Sets:

• Lie Angle Adjustements
• Length Adjustments
• Grip Options

2.  Woods:

• Length Adjustments
• Grip Options

3.  Putters:

• Length Adjustments
• Lie Angle Adjustments
• Grip Options

Contact one of our Associates. Custom Golf Equipment cannot be returned or exchanged.

Yes. If there is a special Club purchase you would like us to make for you, we will search our club dealers to find what you need. We can try to match a missing Golf Club, finish a Golf Club set or find unique Club not normally carried in our Inventory. 

These are considered custom purchases and are not refundable.

The Golf Club provides you with peace of mind knowing that you are getting the absolute lowest price possible on the 'net (all prices are in US Dollars). If, within 30 days of purchase, you find a legitimate price from an Authorized Internet Retailer lower than that paid at The Golf Club, we will gladly match that price as a courtesy.

An "Authorized" dealer is one that has been authorized by the manufacturer to sell their product on-line. For the major manufacturers, there are only a handful of truly "Authorized" Internet Retailers. Items must be exact and in-stock.

But we are more than just low prices. Here are some of the other benefits of shopping at GolfDiscount.com:

• No sales tax (Texas residents excluded)
• Liberal return policy
• 30 day no-lemon policy
• Over $5 million inventory
• Shop safe using our secure server  
• Your order usually shipped within 24 hours

Warranty & Return Policies 
The Golf Club strives to provide you with the best possible warranty and return policies in the business. All golf equipment purchased from The Golf Club is covered by the original manufacturer's warranty which is usually from 1-2 years from date of purchase. Please consult with us regarding a specific manufacturer's warranty policy.

Return Policy 
The Golf Club will gladly provide a full refund for any unused golf equipment returned within 60 days of purchase. Once you have used the equipment, it is no longer considered new and you will be charged a minimum 25% restocking fee, based on condition, for any used merchandise return (limited to 60 days from purchase).

Simply contact The Golf Club toll-free at 1-888-423-0102 or 512-916-4653 (international) and we will assist you through our product return process. The Golf Club will refund only the full purchase amount for unused golf products, excluding the shipping and handling fees.

No-Lemon Policy 
The Golf Club provides you with our special 30-day "no lemon policy". This policy states that in the event that your equipment is defective (within 30 days of purchase) we will have your equipment picked up by UPS (free of charge, excludes International customers) and replace your equipment to you rather than make you wait for the warranty service. Your equipment will be returned by UPS ground free of charge (International customers excluded). If you have altered your equipment in any way, it is not deemed defective and is exempt from this policy.

After 30 days have expired, you are responsible for the shipping and handling fees for returning your golf equipment to The Golf Club for warranty service. Once returned, The Golf Club will replace your equipment with a new product or have the equipment repaired in accordance with the golf manufacturer's warranty policy (please consult with us regarding specific manufacturer warranties). The Golf Club will then ship your equipment to you UPS ground service free of charge (International customers excluded).

Special Order Policy
We do not charge extra for special orders. However, if a special order is returned or canceled before we can cancel it with the manufacturer, you will be subject to a 20% re-stocking fee ($25 minimum). That's what makes them special...they're made just for you. Please make sure you are committed to receiving your merchandise when special ordering. Other special orders may be subject to other fees/conditions. Please call for complete details.

At The Golf Club, our goal is to make sure that you, our customer, has a great shopping experience...not just the best price anywhere, but the best service, too.

Go to  Products , click on the product(s) you want and then click on "Add To Cart". Continue this process until you are ready to check out. You do not have to register when purchasing through our site but it will make it easier for future visits. [To  register, click on Log In and complete the info requested.] Be sure and have your credit card ready. We accept VISA Mastercard, Discover and American Express. We will ship your order within on business day.

We will always protect your sensitive information as if it was our own. Our security technology is the latest available and provides very good security tested every day against intrusion by DigiCert.

If you are still unsure about giving out your credit card information online, please send us email to Customer Service. Give us your phone number and a time of day when we can reach you. We will help you with your order over the phone.

Feel Free to call The Golf Club at 888-453-0102 (toll free) or 512-453-0102 (Austin, Texas)

The Golf Club accepts all major credit cards as well as Pay-Pal.

All web orders need to be paid with Visa, Mastercard or Pay-Pal.

Other forms of payment such as American Express and Cashiers Check or money order need to be initiated by calling our toll free number 888-453-0102. 

You may place individual orders for each location and fill out "Ship To" information as requested at the checkout screen. This will give you an Order # for each address that you?re shipping to and is easier for you (and us) to track each order. If this doesn?t work for your particular situation, call us at 888-453-0102 or email Customer Service and we will call you to help in processing your specific needs.

After you complete your order on our web site, you will see a "Thank You" page which will provide an online order confirmation number. You should print this confirmation page as your record of the transaction. If you provided an email address, you will be sent an email confirmation.

Our Fulfillment Department will process your order and within one business day your jewelry will be en route to you. Your shipping method will determine how many days it will take for your jewelry to reach you.

If your order has not already been shipped, or custom work begun, we can cancel your order. If you desire to do this, please contact our Customer Service Department at 888-453-0102. Once shipped, we are unable to cancel your order.

If you need to make a return, please see our Returns Policy.

We accept Visa, Mastercard, Discover and American Express for your convenience. The credit card must be issued by a US institution in order for us to process and accept your order.

We only accept Visa and Mastercard as well as Pay-Pal for Web orders.

Although, for phone in orders, we accept American Express as well as Discover Card.

When you place your order online, you are presented with the price of the merchandise, the shipping charge, Texas sales tax (if applicable) and any discounts during checkout. You will only be charged 8.25% sales tax if your order is being delivered to Texas.

Your total charge is shown on the Confirmation Page. If you provided your email, you will receive a Confirmation Email that also shows the total charge.

Yes. We never send personal information, such as your credit card number, over the network in a way that is readable to anyone but us. We encrypt your information and send it over the Internet using SSL (secure socket layer) technology.

When you are in the Shopping Cart, your browser will switch to Secure Mode. You will see the URL in the upper-left hand corner change from HTTP:// to HTTPS:// indicating you are on a secure web page. When you leave the Shopping Cart, it will go back to HTTP://

We further protect your information by checking our site against intrusions every day using DigiCert.

Right now, we will only ship within the United States. We are working on shipping outside the United States.

Shipping is FREE.

Depending on how much you have spent, you have received USPS Priority or UPS Ground FREE Shipping.  You may pay for faster delivery. See Shipping & Returns for more details.

Orders usually ship within 24 hours of order approval. Since most orders are shipped via UPS Ground, their delivery typically takes around 3 days. The total time for delivery of your order should be around 4 business days.

No. We do not hand-deliver our gifts so the earliest that your recipient could possibly receive their gift is the following business day (if air shipping is available for that gift and if you utilize the overnight air shipping option before the daily cutoff time for the item).

Please call to discuss the options.   888-453-0102

We offer free shipping on all purchases over $75.00. The type of shipping is based on the size of the box of the equipment ordered. When you upgrade shipping, you are increasing the speed at which your equipment is delivered.

The secret of shipping charges is that they are based upon the size of the shipping box (not the weight) and the speed at which it is delivered. The rates we charge are based on the actual air shipping rates. We do not attempt to make money from the shipping charge.

All shipping is FREE for items over $75.00. Although, if you order items under $75.00 the shipping will be added to the order.  Rarely, we can combine shipping and add products to a box meant for a certain item.  Therefore, the items are shipped separately in most cases.

First, we apologize. Sometimes UPS trucks hit Pizza trucks and boxes get crushed. We try hard to pack your Golf Equipment so it doesn't suffer when this happens.

Always inspect your Order as soon as it arrives. We inspected your Equipment before we packed it. It was flawless. So, if you find defects, these happened during shipping. If you find anything, please email our Customer Service immediately or telephone us at 888-453-0102. We will need 3 pieces of information:

1. Your Order Number (from the Confirmation Page -- we can look this up)
2. UPS or USPS Tracking Number (from the Shipping Box)
3. What was damaged

Keep the shipping box, the packaging, everything! We will tell you what to do next about this return. We will need to get the packaging and the items back to The Golf Club headquarters, but wait until you communicate with Customer Service.

Once the items are back at The Golf Club headquarters, our Quality Assurance team and Fraud Team will both review the damage. The Fraud team gets involved just to make sure items haven't been damaged as a result of wear and tear (they are really good!). Full refunds are given, including any expenses incurred for returns, for all damaged goods. We will contact you when credit has been given.

Ground shipment delivery dates are not guaranteed. 2nd day air shipments are guaranteed to arrive within 2 business days of the ship date. Next day air shipments are guaranteed to arrive by the next business day afternoon. If an air shipment is late, we will issue a credit for the shipping cost.

* NOTE - We cannot guarantee delivery dates for circumstances beyond our control (e.g.,   unsuccessful delivery attempts, carrier weather delays, incorrect addresses, etc.) NO  refunds will be issued under these circumstances.

PLEASE be certain of your address before ordering!  We pass along the UPS fee of $10 for the correction, which will appear on your credit card statement as a separate charge. Unfortunately, your equipment will probably not get to its destination in time for the important occasion if you supply an incorrect address when ordering. Make sure that you include apartment or suite numbers if applicable - UPS will charge the $10 fee for this as well.

If a package is returned to us because of an address problem, we will reship the package to you or a corrected recipient address. You will be charged for the additional shipping fees.

Protecting your privacy is important to us. We will never, ever sell or give your personal information to anyone. We don't like it when it happens to us; we won't do it you.

Protecting Information Online...
Our site uses the industry standard Secure Sockets Layer (SSL) protocol that encrypts personal information being transferred over the Internet during the ordering process. This information is kept in a protected directory accessible only by the employees that process online orders.